Privacy Policy
At bd95, your privacy is a core commitment, not an afterthought. This Privacy Policy explains in plain English exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your information as a Player on the bd95 platform.
Every data exchange between your device and bd95 is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never transmitted in plain text.
bd95 does not sell your personal data to advertising networks or third-party data brokers. Your information is used solely to operate and improve the bd95 platform experience.
As a bd95 Player, you have the right to access, correct, export, or request deletion of your personal data at any time by contacting our dedicated support team.
bd95 uses cookies strictly for platform functionality, session management, and aggregate analytics. No third-party advertising cookies are deployed without your knowledge.
All Player data is stored on secured, access-controlled servers. Internal access to personal data is restricted to authorised personnel on a strict need-to-know basis.
bd95 retains your personal data only for as long as necessary to provide services and meet our legal obligations. Data no longer required is securely deleted or anonymised.
Data Controller
For the purposes of this Privacy Policy, the data controller responsible for your personal data is bd95, operating the online sports betting and casino platform available at bd95.club (the "Platform"). When this policy refers to "bd95", "we", "us", or "our", it means the entity operating the Platform and making decisions about how your data is collected, used, and stored.
bd95 operates primarily to serve Players in Bangladesh and processes personal data in connection with the provision of sports betting, live casino, slots, and related entertainment services. All data processing activities described in this policy are carried out for the purposes of delivering, maintaining, and improving those services.
If you have any questions, concerns, or requests relating to this Privacy Policy or to bd95's handling of your personal data, you may contact our data support team directly:
Data We Collect
bd95 collects personal data about you in two main ways: information you provide directly to us, and information collected automatically when you use the Platform. Below is a detailed breakdown of what we collect and why.
Information You Provide Directly
When you register a bd95 account, make a deposit, or contact our support team, you provide us with personal information including but not limited to:
- Identity Data: Full legal name, date of birth, gender, and national identity information provided during registration or KYC verification.
- Contact Data: Mobile phone number, email address, and residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi).
- Financial Data: Mobile financial service account references (bKash, Nagad, Rocket, Upay), bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, etc.), and transaction history associated with your bd95 account.
- Verification Documents: Copies of government-issued identification (National ID Card, passport) and proof-of-address documents submitted during KYC.
- Communications Data: Messages, emails, live chat transcripts, and other communications you send to the bd95 support team.
Information Collected Automatically
When you access and use the Platform, we automatically collect certain technical and behavioural data:
- Device & Technical Data: IP address, browser type and version, operating system, screen resolution, device identifiers, and time zone (Bangladesh Standard Time, UTC+6).
- Usage Data: Pages visited, features accessed, games launched, bets placed, session duration, and navigation paths within the Platform.
- Transaction Data: Details of all deposits, withdrawals, bets, casino game rounds, and bonus claims made on your account.
- Cookie & Tracking Data: Session cookies, persistent cookies, and similar tracking technologies as described in Section 4 of this policy.
Summary of Data Categories
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, date of birth, NID number | Provided by you |
| Contact | Email, phone number, address | Provided by you |
| Financial | bKash / Nagad account reference, bank details | Provided by you |
| Verification | NID copy, passport scan, proof of address | Provided by you |
| Technical | IP address, browser, device type | Collected automatically |
| Usage & Behavioural | Games played, bets placed, session duration | Collected automatically |
| Communications | Support chat logs, email correspondence | Provided by you |
How We Use Your Data
bd95 processes your personal data only for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reasons for which it was originally collected. The following table outlines our key processing activities and the legal basis under which each activity is carried out.
| Processing Purpose | Legal Basis |
|---|---|
| Creating and managing your bd95 account | Contract performance |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer | Contract performance |
| Verifying your identity and age (KYC) in line with responsible gaming and anti-money-laundering obligations | Legal obligation |
| Providing customer support via live chat and email | Contract performance / Legitimate interest |
| Sending account-related notifications (deposit confirmations, withdrawal updates, security alerts) | Contract performance |
| Sending promotional communications, bonus offers, and seasonal promotions (e.g., BPL season, Eid offers) | Consent (opt-in) / Legitimate interest |
| Detecting and preventing fraud, money laundering, and platform abuse | Legal obligation / Legitimate interest |
| Enforcing responsible gaming tools (deposit limits, self-exclusion, cooling-off periods) | Legal obligation / Legitimate interest |
| Analysing aggregate Platform usage to improve features and performance | Legitimate interest |
| Complying with applicable laws and responding to lawful regulatory or legal requests | Legal obligation |
Marketing Communications
bd95 may send you promotional emails, SMS messages, or in-platform notifications about new games, deposit bonuses, cricket betting markets, esports tournaments, and seasonal promotions when you have opted in to receive them. You may withdraw your marketing consent at any time by contacting us at [email protected] or by updating your notification preferences in your account settings. Withdrawing marketing consent does not affect your ability to use the Platform.
Data Sharing & Third Parties
bd95 does not sell, rent, or trade your personal data to third parties for commercial purposes. However, to operate the Platform effectively and meet our legal obligations, we do share certain data with trusted third-party partners in the following circumstances:
Payment Processors
To process deposits and withdrawals, bd95 shares necessary financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners receive only the data required to complete the transaction. They are contractually bound to process your data securely and in accordance with applicable financial regulations.
Game Software Providers
Casino and sports betting games on bd95 are powered by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe. When you launch a game, technical session data (such as a session token and game round identifiers) is shared with the relevant provider. These providers do not receive your full identity or financial data and are bound by their own data protection obligations.
KYC and Identity Verification Partners
bd95 may use third-party identity verification services to assist with KYC document checks. Identity data submitted for verification is processed solely for the purpose of confirming your eligibility to use the Platform and is not retained by verification partners beyond what is necessary for that purpose.
Legal and Regulatory Disclosure
bd95 may disclose your personal data to competent authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of bd95, our Players, or the public. We will always seek to limit the scope of such disclosures to the minimum necessary.
Data Retention
bd95 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following retention periods apply to the main categories of personal data we hold:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation, dispute resolution |
| KYC / identity documents | Duration of account + 5 years after closure | Anti-money-laundering compliance |
| Transaction records (deposits, withdrawals, bets) | 7 years from date of transaction | Financial record-keeping obligations |
| Support communications | 3 years from last contact | Dispute resolution, service improvement |
| Analytics and usage data | Up to 24 months (anonymised) | Platform performance analysis |
| Marketing consent records | Until consent is withdrawn + 3 years | Proof of consent for compliance purposes |
| Self-exclusion records | Permanent (cannot be deleted) | Responsible gaming obligations |
When data reaches the end of its retention period, bd95 will securely delete it or render it permanently anonymous so that it can no longer be associated with you as an individual. Anonymised, aggregate data may be retained indefinitely for statistical and research purposes.
Your Privacy Rights
As a Player on the bd95 Platform, you have a number of rights in relation to your personal data. bd95 is committed to honouring these rights promptly and without unnecessary barriers. To exercise any of the rights listed below, please contact our support team at [email protected] with the subject line "Privacy Rights Request".
- Right of Access: You have the right to request a copy of all personal data bd95 holds about you. We will provide this information within 30 days of a verified request, free of charge for the first request per 12-month period.
- Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many details directly from your account settings page.
- Right to Erasure ("Right to Be Forgotten"): In certain circumstances, you have the right to request that bd95 delete your personal data. This right does not apply where we are required by law to retain your data (for example, KYC records and transaction logs subject to financial record-keeping obligations).
- Right to Restriction of Processing: You may request that bd95 restrict the processing of your personal data in specific situations, such as while a data accuracy dispute is being resolved.
- Right to Data Portability: Where technically feasible, you may request a copy of your personal data in a structured, machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
- Right to Object: You have the right to object to the processing of your personal data where bd95 is relying on a legitimate interest as its legal basis. You also have an unconditional right to object to the use of your data for direct marketing purposes.
- Right to Withdraw Consent: Where bd95 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.
Data Security
bd95 takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:
- 256-Bit SSL/TLS Encryption: All data in transit between your device and bd95 servers is encrypted using industry-standard TLS 1.2 or higher. No personal or financial data is ever transmitted in unencrypted form.
- At-Rest Encryption: Sensitive data stored on bd95 servers — including identity documents, financial records, and password hashes — is encrypted at rest using AES-256 encryption.
- Password Security: bd95 never stores your password in plain text. Passwords are hashed using a modern, salted cryptographic algorithm. bd95 staff cannot retrieve your password; if lost, it must be reset via the verified account recovery process.
- Access Controls: Access to Player personal data within bd95's internal systems is restricted on a strict need-to-know basis. All internal access is logged and regularly audited.
- Fraud Detection Systems: bd95 operates automated systems to detect and flag suspicious login attempts, unusual transaction patterns, and other indicators of unauthorised account access.
- Regular Security Reviews: bd95's security infrastructure and data handling practices are subject to regular internal review and periodic third-party assessments.
Your Role in Account Security
While bd95 takes extensive measures to protect your data, you also play an important role in keeping your account secure. We recommend the following best practices:
- Use a strong, unique password for your bd95 account that you do not use on any other platform.
- Never share your login credentials with another person.
- Enable two-factor authentication (2FA) on your account where available.
- Log out of your bd95 account when using a shared or public device.
- Report any suspicious activity or unauthorised access immediately to [email protected].
Children's Privacy
bd95 is strictly an adult platform. We do not knowingly collect, process, or store personal data from individuals under the age of 18. All registration, deposit, and betting services are available exclusively to adults aged 18 and above.
During the registration process, bd95 requires all applicants to confirm that they are 18 years of age or older. Where age verification checks are triggered, Players must provide government-issued identification confirming their date of birth. Any account found to belong to a person under the age of 18 will be immediately suspended, all balances will be frozen, and any deposits will be returned to the original payment source after appropriate investigation.
We also encourage parents and guardians to make use of freely available parental control software and internet filtering tools to prevent minors from accessing online gambling platforms. Visit our Responsible Gaming page for further guidance on protecting young people from gambling-related harm.
Changes to This Policy
bd95 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make changes, we will update the "Last Updated" date displayed at the top of this page. For material changes — those that significantly affect how we collect or use your personal data — we will endeavour to provide advance notice via an on-platform notification or email to your registered address.
Your continued use of the bd95 Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised version. We encourage you to review this page periodically to stay informed about how bd95 protects and uses your personal information.
If you disagree with any changes made to this policy, you should stop using the Platform and may request voluntary account closure in line with the process described in the bd95 Terms & Conditions. Any data already collected prior to your account closure will be retained for the periods specified in Section 6 of this policy, as required by law.
18+ Gambling can be addictive. Please play responsibly. bd95 is for adults aged 18 and above only.
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